How I can help you
I am a senior executive with over 30 years of experience in process improvement, organizational development, influencing and managing change, increasing the business value of technology, and reducing risk. I have a passion for building strong teams and driving significant measured improvements in service delivery, process throughput, project delivery, business and technology transformation, organizational strategy, leadership development, and customer satisfaction.
Areas of Expertise
- Business Operations
- Technology & IT Services
- Banking, Financial Services and Insurance
- Technology and Web-Based Services
Charles attended Pasadena City College, California State University, Los Angeles and in his corporate life completed industry specific leadership and executive development programs, Six Sigma based process certifications, as well as attending the CIO Institute at the UCLA Anderson School of Business.