Small Business Success Blog

Rieva Lesonsky asked business leaders their insights about how small businesses can meet and beat customer expectations.

Incoterms are a voluntary set of contract terms that can be used by organizations for the sale of goods both internationally and domestically. Learn more.

GS1 US, a not for-profit product identification and standards organization examined how small brands can successfully navigate multi-channel retail.

Here are some tips to help you handle customer complaints. Hopefully, they can help you resolve an issue that leaves both you and the customer happy.

The manufacturing industry certainly is not dead. The jobs are here. It’s the employees who’ve moved on to greener pastures.

SEO and SEM are two important components of a digital marketing strategy. Learn how search engine marketing and optimization can improve your business.

Mergers and acquisitions is an umbrella term that covers quite a lot—from corporate sales and purchases to consolidations and mergers.

Being intentional starts with creating a plan, your roadmap for the new year. It dictates your goals, your choices, and what things you prioritize.

Finding the right colors, fonts and imagery can mean the difference between your business being instantly recognizable and instantly forgettable.

To help you find your balance, I’ll share 4 tips based on my own experience in managing my work and family obligations.

Since earthquakes occur either at home or work, emergency preparedness is key in keeping everyone safe. Learn how to improve earthquake safety in the workplace.

Franchise Agreements are the core operating principles that define the relationship between the franchisor and the franchisee.